Returns & Exchanges

We want you to carry your essentials with confidence, which is why we offer a 30-day return policy on all unused Work & Travel bags in their original packaging. If your new gear isn't the perfect fit for your journey, we'll help you find a better match or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your bag in its original box with all tags attached, ensuring any laptop sleeves or organizational inserts are included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned item, we will process your refund or exchange within 5-7 business days.